Topics
Important Notifications
Office Closure - Good Friday
Friday, March 29th, 2024, is Good Friday in British Columbia, Canada. In observance of this Canadian holiday, our office will be closed all day.
If you have an emergency that is impeding the operation of your hotel, please contact our after-hours emergency support line at 1-800-234-5695, option 3. Please leave a voicemail to have your issue addressed as emails are not monitored after hours.
If the matter is a non-emergency, our support team will reach out to you first thing on Monday, April 1st when the office reopens for regular support hours 6 am - 5 pm PST, Monday through Friday.
Attention Regarding Sonoma 14
This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sonoma 14 at this time. Once a fix has been developed, an updated notification will appear here.
RoomKeyPMS Status Page
See live updates on system performance, service interruptions, or technical issues on our Status Page
Webinars
RoomKeyPMS Webinars are hosted on the 3rd Wednesday of each month. Click Here to view webinar recordings.