Support CentreStandard ModulesFront Office Front Desk How to Re-instate a Checked Out Reservation

How to Re-instate a Checked Out Reservation

In this article we will show how to use the reinstate button in your PMS.

If you have accidentally checked out a reservation and need to re-instate the reservation, first located the reservation under your Checked Out View Screen (ensure the black arrow is pointing towards the correct reservation) and then select the Reinstate button at the top of the screen.  The reservation will then be checked back in, and moved back to the In House screen of the PMS.

NOTE:

  • You CANNOT reinstate a reservation once another guest has been checked into that guestroom.
  • You CANNOT reinstate a reservation after the departure date has passed.