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How to Run the Cancelled Groups Report

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The PMS has the ability to report on potential revenue that was lost from the cancellation of a group.  

Report Overview

Operations > Groups > Reports > Cancelled Groups

This report will ask for a date range to be selected and the date range is based on the Group Dates, not based on the cancellation date.

NOTE: The results will display the total amounts for the group. For example, if the group was arriving on September 30 for three nights, and the report was run from Oct 1 to Oct 31, this group would still display with total Room Nights and Revenue, including the data from September 30th.

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Please note that this feature is only available to groups that are cancelled after October 7th, 2015; once a group is cancelled after this date, the report will be activated:

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