Verify Calendar - Refreshing Inventory Calendar
While most areas of the PMS are “refreshed” when logging out and log back in, the Inventory Calendar is one area of the system that should be manually refreshed every night. The refresh of the Inventory Calendar in the PMS is referred to as Verify Calendar. As a Best Practice, it is recommend to run the Verify Calendar for the next three months into the future; if the property has booking patterns where people book much further out, consider running this for the next 6 months instead.
Running the Verify Calendar takes the Inventory Calendar and resets everything to zero; The PMS then recounts all reservations to reset the calendar back to the appropriate availability numbers. This report can only be run for a month at a time, so in the example below, we will run this report three different times for the next three months.
NOTE: In order to perform this task, the user must be granted permission "1525-Verify Calendar", found in the Operations list of permissions in the Clerks Module.
To run the Verify Calendar, go to Operations > Verify Calendar
If the following message comes up after running the task for a specific date range, the Inventory Calendar should be visually checked for those dates to ensure there are no oversold nights. If there are oversold nights, the property will need to find an appropriate solution based on how they deal with overbooking situations. Just because this message is displayed, does not necessarily indicate an oversold situation, it could just mean the inventory levels were adjusted.