How to Process Payments Using RoomKeyPMS Payments

Updated Aug 19, 2019

The following article outlines how to use RoomKeyPMS Payments to process credit card payments for in-house and checked out guest reservations, as well as city ledger and sundry sales payments.

Supported payment types: Credit Card Transactions only (Visa, MasterCard, American Express, Discover, Diners and JCB. No Debit or Gift Card currently)

Click below to view step-by-step instructions

To process a credit card payment for a guest reservation
  • Select Reservation and click on the “Post Payment” button
    • Unclick “Use terminal” if you want to use the same credit card. If you want to take payment from a new credit card, keep the “Use Terminal” box checked
  • TranSafe Interface window will pop up
  • Enter the CVV code (not mandatory) and/or select Post
  • Physically insert the guest credit card into the credit card terminal and follow the credit card terminal’s instructions
  • Once the payment has gone through you will get an approved message with the following transaction information:
    • Auth Code: Authorization code
    • Transaction ID: TTID (on Transafe side) – best way to find the transaction on the merchant
    • Reference number: Same as Transaction ID
    • Card Type: Will show the credit card type
  • A receipt will be printed
To process a credit card payment for a city ledger account
  • Select Invoice and click on “Pay Invoice”
  • Select credit card type from the “Transaction code” drop-down menu and enter “Payment Amount” – unclick “Use Terminal” if the credit card is not present
  • TranSafe Interface window will pop up
  • Enter the CVV code (not mandatory) and/or select Post
  • Physically insert the guest credit card into the credit card terminal and follow the credit card terminal’s instructions – only if card is present, otherwise select “No” when the pop up appears
  • Once the payment has gone through you will get an approved message including the following transaction information:
    • Auth Code: Authorization code
    • Transaction ID: TTID (on Transafe side) – best way to find the transaction on the merchant
    • Reference number: Same as Transaction ID
    • Card Type: Will show the credit card type
  • A receipt will be printed
To process a credit card payment for a sundry sale
  • Go to Operations – Sundries Sales 
  • Click on “Sale” and select the “item” from the drop-down menu and add the price
  • Select credit card type on the “PmtCode” drop-down menu
  • TranSafe Interface window will pop up
  • Enter the CVV code (not mandatory) and/or select Post
  • Physically insert the guest credit card into the credit card terminal and follow the credit card terminal’s instructions – only if card is present, otherwise select “No” when the pop up appears
  • Once the payment has gone through you will get an approved message, including the following transaction information:
    • Auth Code: Authorization code
    • Transaction ID: TTID (on Transafe side) – best way to find the transaction on the merchant
    • Reference number: Same as Transaction ID
    • Card Type: Will show the credit card type
  • A receipt will be printed
  • Both the transaction and the payment will appear on the “Transaction Register Balance” under ResID with a “T” and the transaction number from the Sundries Sale
Previous Article How to Process Credit Card Authorizations Using RoomKeyPMS Payments
Next Article How to Access and Navigate the TranSafe Virtual Terminal

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