Please be advised that RoomKeyPMS office hours for the holidays are as follow:
Monday, December 24 – 6am-12pm PST
Tuesday, December 25 – Close
Wednesday, December 26 – Close
Monday, December 31 – 6am-12pm PST
Tuesday, January 1 – Close
If you have an emergency situation that is impeding the operation of your hotel, please contact our after-hours emergency support line at 1-800-234-5695, option 3. Please leave a voicemail to have your issue addressed as emails are not monitored during after hours support.
If the matter is a non-emergency, our support team will reach out to you first thing when the office reopens for regular support hours 6am – 5pm PST, Monday through Friday.
Support Line: 1-800-234-5695
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