Latest Windows Version: 11.0.0.44
Latest Mac Version: 11.0.0.41
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See live updates for RoomKeyPMS system performance, service interruptions, or technical issues at roomkeypms.statuspage.io.
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RoomKeyPMS Settings
Getting Started Guides 8
- Onboarding Overview
- Getting Started with RoomKeyPMS
- Reservation Agent Getting Started Guide
- Front Desk Agent Getting Started Guide
- Night Auditor Getting Started Guide
- Rate Manager Getting Started Guide
- Corporate/Wholesaler Sales Manager Getting Started Guide
- Group Sales Manager Getting Started Guide
Overview of RoomKeyPMS 7
Clerk IDs: Creating and Managing Access to RoomKeyPMS 18
- How to Access & Navigate the Clerks Module
- How to Create a New Clerk ID
- How to Change a Clerk ID or Password
- How to Manage Clerk ID Permissions
- How to Manage Clerk ID IPs
- How to Manage Clerk ID Property Access
- How to Create and Manage Departments
- RoomKeyPMS Permissions
- Clerk Reports
- Microsoft Single Sign-On (SSO) Login Option
- Multi-factor Authentication (MFA) Login Option
- How to Create a User (Clerk) [ARTICLE ARCHIVE]
- How to Change a Clerk Password [ARTICLE ARCHIVE]
- How to Delete (or Deactivate) a User [ARTICLE ARCHIVE]
- How to Reactivate User [ARTICLE ARCHIVE]
- How to Set Default Login Screen [ARTICLE ARCHIVE]
- Restricting PMS Access by IP Address [ARTICLE ARCHIVE]
- Updating Clerk Permissions [ARTICLE ARCHIVE]
Property Module 10
Customize Guest Reports 3
Emailing from the PMS 3
Policy: Managing Booking, Deposit, and Cancellation Policies in RoomKeyPMS 2
Client Types 9
- Client Type Permissions
- Client Type Related Reports
- How to Attach Guest Services to a Client Type
- How to Attach a Policy to a Client Type
- How to Attach a Rate to a Client Type
- How to Create a Client Type
- How to Delete (Deactivate) a Client Type
- How to Hide a Rate on Guest Reports using Client Types
- Understanding Client Types
Transaction Codes 11
- Introduction to Transaction Codes
- How to Add a Transaction Code
- How to Attach a Guest Service to a Room Charge Code
- How to Change a Tax Code
- How to Change a Transaction Code
- How to Delete a Transaction Code
- How to Set a Default Room Charge
- How to Set up a Surcharge on a Payment
- How to Set up a Tax Transaction Code
- Transaction Code Listing Report
- Transaction Code Permissions