Important Notifications
Exception Refund Access Agreement
RoomKeyPMS Payments Powered by Fullsteam users may need to sign an ERA Agreement to adjust/refund credit cards, Click Here for more information about the ERA Agreement.
Webinars
RoomKeyPMS Webinars are hosted on the 3rd Wednesday of each month. Click Here to view webinar recordings.
Upcoming Webinars: 2-Way GDS Interfaces | TBD
Learn more about our additional RoomKeyPMS products:
Client Types
9 Articles
- Client Type Permissions
- Client Type Related Reports
- How to Attach Guest Services to a Client Type
- How to Attach a Policy to a Client Type
- How to Attach a Rate to a Client Type
- How to Create a Client Type
- How to Delete (Deactivate) a Client Type
- How to Hide a Rate on Guest Reports using Client Types
- Understanding Client Types
Transaction Codes
11 Articles
- Introduction to Transaction Codes
- How to Add a Transaction Code
- How to Attach a Guest Service to a Room Charge Code
- How to Change a Tax Code
- How to Change a Transaction Code
- How to Delete a Transaction Code
- How to Set a Default Room Charge
- How to Set up a Surcharge on a Payment
- How to Set up a Tax Transaction Code
- Transaction Code Listing Report
Guest Services
7 Articles
- How to create a Guest Service
- Attaching a Guest Service to a Client Type
- Attaching a Guest Service to a Rate Plan for eRes Mobile Online Booking Engine
- Attaching a Guest Service to a Transaction Code
- Copying a Guest Service within a Chain (Chained properties only)
- Guest Service Permissions
- Guest Service Related Reports
Overbooking Limits
1 Article