Support Centre

Support Centre

Download RoomKeyPMS

Follow these steps to download the latest version of RoomKeyPMS

Status Page

See live updates on system performance, service interruptions, or technical issues

Screen Share

Click here if instructed by support team for screen share

Ideas Portal

Do you have product ideas for RoomKeyPMS?

Important Notifications

Exception Refund Access Agreement

RoomKeyPMS Payments Powered by Fullsteam users may need to sign an ERA Agreement to adjust/refund credit cards, Click Here for more information about the ERA Agreement.

Webinars

RoomKeyPMS Webinars are hosted on the 3rd Wednesday of each month. Click Here to view webinar recordings.

Upcoming Webinars: Corporate Accounts | TBD

Learn more about our additional RoomKeyPMS products:

RoomKeyPMS Payments Troubleshooting

Standard Modules

System Configuration View 74 Articles Rates View 26 Articles Reservations View 33 Articles Front Office View 42 Articles Night Audit View 21 Articles Housekeeping View 16 Articles Reports View 80 Articles Training Videos & Webinar Recordings View 25 Articles

Advanced Modules

Corporate Profiles View 14 Articles Groups View 30 Articles City Ledger View 43 Articles Maintenance View 4 Articles Operations View 83 Articles eRes Mobile Booking Engine View 16 Articles WholeSalers View 10 Articles Owner's Accounting View 19 Articles API & Supported Interfaces View 3 Articles Guest Privacy Services View 5 Articles Lock-Off Rooms View 10 Articles

Additional Products

RoomKeyPMS Mobile View 11 Articles RoomKeyPMS Payments Powered By Fullsteam View 21 Articles Rate Shopper Report View 2 Articles Interfaces, Exports & Imports View 13 Articles RoomKeyPMS Payments View 7 Articles

Need additional assistance?

Download RoomKeyPMS View 6 Articles After Hours Emergency Support Protocol View 1 Article RoomKeyPMS Troubleshooting View 8 Articles RoomKeyPMS Release Notes View 65 Articles

Have a question for us? Submit a Support Case