RoomKeyPMS Payments now has the ability to manage two various permissions for clerks to perform adjustments/refunds and post negative payments to a credit card. This function is available in the latest version of RoomKeyPMS 220.127.116.11. Click here to download the newest version.
These features will require a signed Exception Refund Access Agreement form to be completed and returned. Please ensure that your property's owner or control person completes this agreement to enable your team to perform refunds or negative payments. Clerks will not be able to perform adjustments/refunds or negative payments beyond 180 days (6 months) from being Approved and Boarded with RoomKeyPMS Payments without submitting this form to enable these features.
Our minimum version requirement for RoomKeyPMS as of August 31, 2022, is version 18.104.22.168. RoomKeyPMS will no longer support any previous versions and will require all properties to update to version 22.214.171.124 or newer. To avoid any issues accessing your database, it is recommended to update your version of RoomKeyPMS at your earliest convenience.