Lock-Off Rooms | Support Centre

Important Notifications

Status Pages

See live updates on RoomKeyPMS system performance, service interruptions, or technical issues on roomkeypms.statuspage.io.

For any Fullsteam payment processing issues, please see status.fullsteam.com for live updates.

Attention Regarding Sonoma 14

This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sonoma 14 at this time. Once a fix has been developed, an updated notification will appear here.

Webinars

Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.

Create Lock-Off Rooms and Rates

2 Articles

How to Create a Lock-Off Room
How to Create Rates for Lock-Off Rooms

Manage Lock-Off Rooms

8 Articles

How to Change a Lock-Off Room
How to Delete a Lock-Off Room
How to Create a Reservation for a Lock-off Room
Making a Lock-off Reservation on eRes
How to Check-In a Lock-off Reservation
How to Check-Out a Lock-off Reservation
How to Cancel a Lock-off Reservation
Posting Charges/Payments on Lock-off Reservations