Support Centre

How to Check-In a Lock-off Reservation

Updated

The following article reviews the steps required to check in a Lock-off reservation.

Checking in a Lock-Off Reservation

To check-in a Lock-off Reservation, ensure the black arrow is pointing towards either the Master, or the Attached Lock-off room, then click Check-In.

Checking in a Lock-Off Reservation

The PMS will default to check-in the Master Lock-off room. Notice that the Room Number is grayed out so it cannot be changed and a note appears to inform you that “This Guest has been assigned to room 804 (lockoff room)”.

Click Check-In to continue the check-in.

NOTE: The PMS will automatically check in all Lock-off rooms, there is no need to check in each room individually.

Previous Article Making a Lock-off Reservation on eRes
Next Article How to Check-Out a Lock-off Reservation
Have a question for us? Submit a Support Case