Important Notifications
Office Closed Monday, Oct. 2nd in observance of National Truth & Reconciliation Day in British Columbia, Canada.
If you have an emergency, please review our Emergency Support Protocol. If the matter is a non-emergency, our support team will reach out to you when the office reopens on Tuesday, October 3rd.
Attention Regarding Sonoma 14
This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sonoma 14 at this time. Once a fix has been developed, an updated notification will appear here.
Webinars
RoomKeyPMS Webinars are hosted on the 3rd Wednesday of each month. Click Here to view webinar recordings.
Upcoming Webinars:
Security Metrics Compliance Program for RoomKeyPMS Payments Powered by Fullsteam
RoomKeyPMS Payments now includes the Security Metrics Compliance Program, a solution designed to simplify and streamline your PCI DSS compliance. Breach Protection – Up to $100,000 of breach protection from North American Data Security. Quarterly Vulnerability Scans – Provides vulnerability scanning software for your digital infrastructure.
Automatic Enrollment: PCI compliance is required for all businesses that process credit card transactions. So, we have automatically enrolled you in the Security Metrics program.
PCI Management Fee: A monthly fee of $14.95 will be billed to your payment processing statement for this service.
Certification Deadline: Your PCI certification must be complete by November 1st, 2023 to avoid a monthly PCI Non-Compliance Fee of $34.95 that will continue until you verify your PCI compliance.
If you have any questions, contact SecurityMetrics at (800) 557-4797 to speak to a U.S.-based Compliance Consultant available 24/7.
Learn more about our additional RoomKeyPMS products:
Groups
- Introduction to the Groups Module
- Frequently Asked Questions (FAQ's) About Groups
- How to Create an Individual Pay Group
- How to Create a Group with Billing to a City Ledger Account
- How to Create a Group with Billing to a House Account
- How to Create a Group Reservation for Individual Pickup Reservations
- How to Create a Group Reservation using the Group Rooming List
- How to Cancel a Group
- How to Copy a Group
- How to Increase or Decrease a Block