Use the following article links to learn about common Front Desk Agent tasks and functions in RoomKeyPMS.
🔔Managing Guest Arrival
Click below to view our videos:
Here are some articles with more step-by-step information:
Here is an article with more step-by-step information:
Here are some articles with more step-by-step information:
🔔Posting to Guest Folios and Sundry Sales
Posting Charges & Payments to Guest Folios
Here is an article with more step-by-step information:
Here is an article with more step-by-step information:
Here is an article with more step-by-step information:
Here is an article with more step-by-step information:
Sundry Sales: Posting Charges & Payments for Non-Guests
Here are some articles with more step-by-step information:
Here is an article with more step-by-step information:
🔔Managing Guest Departure
Click below to view our videos:
Here are some articles with more step-by-step information:
Here are some article with more step-by-step information:
Here is an article with more step-by-step information:
🔔Additional Guest Management Functions
Click below to view our videos:
Here is an article with more step-by-step information:
Here is an article with more step-by-step information:
- How to Move a Posting to Another Reservation while In House
- How to Move a Posting to a Different Folio Number Within the Same Reservation
- How to increase an In House Guest's Credit Limit
- How to Check-Out a Reservation with Charge Routing
- How to Check-Out a Reservation to a House Account
- How to Adjust a Guest Folio after Check-Out
🔔Front Desk Reports
Use the following articles to learn more about common Front Office reports in RoomKeyPMS:
Accessing RoomKeyPMS requires an internet connection. If your internet goes down, you can use the Smart File Backup button from the Login Page to access emergency reporting