Access to the Client Type module can be restricted with permission 890, Client Type - Standard Set, which is found under the System Configuration set, in the Clerks module.
When the permission is Given, the user will have access to the Client Type module. When it is Revoked, the user will not have access.
2024/2025 Holiday Office Hours
In case of a hotel operation technical emergency, please reach out to our after-house emergency support line at 1-800-234-5695, option 3. Kindly leave a voicemail, as emails are not monitored outside of regular hours.
For non-emergencies, our support team will promptly attend to your matter on the next business day when the office reopens. Regular support hours, from 6 AM to 5 PM PST, Monday through Friday will resume on Thursday, January 2, 2025.
Wishing you joyous holidays from the entire RoomKeyPMS team!
Status Pages
See live updates on RoomKeyPMS system performance, service interruptions, or technical issues on roomkeypms.statuspage.io.
For any Fullsteam payment processing issues, please see status.fullsteam.com for live updates.
Attention Regarding Sequoia 15
This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sequoia 15 at this time. Once a fix has been developed, an updated notification will appear here.
Webinars
Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.
Up Next: Custom Guest Documents | Wednesday, December 18th