Support Centre

Getting Started with RoomKeyPMS

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Welcome to RoomKeyPMS!

Our Property Management System can help you keep guest satisfaction high, while synchronizing across Front-of-House, Reporting and Management Operations.

Accessing RoomKeyPMS requires an internet connection. If your internet goes down, you can use the Smart File Backup button from the Login Page to access emergency reporting

🔔 Front of House Operations

Use the Guest Profiles, New Res, and Walk-In functions to manage bookings throughout the guest life cycle

🌛 End of Day Reporting

These reports are used to track daily metrics; and the Rollover setting allows RoomKeyPMS to support both limited, and 24-hour front desk operations

💲 Rate Management

Use the Rate Wizard module to view/manage rate plans and pricing across multiple distribution channels 

📈 Sales Management

Use the Corporates, Groups, Wholesaler, and City Ledger modules to manage accounts, negotiated rates, allotments, and billing across multiple sales opportunities  

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