What are the minimum system requirements for RoomKeyPMS?
Internet Connection Speeds:
High speed internet access (DSL or Cable); Recommended minimum connection speed of 10 Mbps. Please note, this is the minimum requirement. For optimal performance, higher connection speeds are recommended.
Operating System:
Workstations and Interface Computers: Windows 10 & 11. RoomKey will only support Operating systems that are supported by Microsoft for security reasons. RoomKey PMS, RoomKey Interfaces and Integrations will not operate or be supported on Windows 98, 2000, XP, Vista, Windows 7, or Windows 8 as they are no longer PCI compliant.
Please ensure that your internet security protocol is TLS 1.2 to be PCI compliant. To verify security protocol, please follow the steps on the link below:
http://support.roomkeypms.com/m/55680/l/755186-troubleshooting-offline-errors
PC Technical Requirements:
PC with a processor of 2GHz or faster, Intel Pentium or higher, 2 gigabytes (GB) or more RAM, 128 GB+ hard drive, SVGA monitor with a minimum resolution of 1024 X 768, keyboard and mouse.
Printer:
Laser office printer with Ethernet/Network card. Printer duty cycle should match the needs of your property. Examples: HP LaserJet Pro M102w (duty cycle = 10,000 pages/month); HP Colour LaserJet Pro MFP M477fdn (duty cycle = 50,000 pages/month).
Network Card Adapter:
Wired, Gigabit ethernet cards meeting the 802.3 standard in speed are recommended, however Wireless of at least 802.11b can be used. The Network Adapter should be appropriate for the type of connecting network environment i.e. local, wide area, wireless, office, etc.