Once a user/clerk has been deactivated in the PMS, it is then possible to reactivate them if needed. The following article explains how to reactivate a user that has previously been deactivated.
Reactivating a User
- To reactivate a user's profile, proceed to the Clerks module via System Configuration > Clerks.
- Check the box next to Show Inactive Users
![Reactivating a User](https://media.screensteps.com/image_assets/assets/003/253/524/original/c5a4b349-33f7-49a7-b15d-3ddb9aaa5c78.png)
- Select the user to be reactivated (ensure the black arrow is pointing toward their name in the list)
- Click Modify
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- Remove the check in the box next to Deactivate User
- Click Post to save
![](https://media.screensteps.com/image_assets/assets/003/253/522/original/16ef2650-4156-4ca9-af21-eabcd6c1bb48.png)
- Remove the check next to Show Inactive Users to return to the Active Users list. The user should now reappear in the Active list.
TIP: If the user has been inactive for a long period of time, it is advisable to reset their password. For more information on how to change or reset passwords, please see the article How to Change a User's Password in the Clerks Module section of the System Configuration manual.
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