"Dynamic" Packages - Method 2: Packages-on-the-Fly
The following article reviews how to set up another type of Dynamic package, referred to as a "Package-on-the-Fly". This type of package allows different components to be selected at the time of booking, depending on what the guest is requesting. Think of it as making a reservation with a group of hand picked Guest Services that can then be billed as a "bespoke" package.
Method 2: Packages-on-the-Fly
When building a Dynamic Package, it is done by making a "test" reservation for 1 night only. This reservation is only to be used for the initial setup of the package, and can be cancelled after the package has been completed, and the rates have been confirmed as correct on the confirmation form.
Dynamic Packages are created by making a new Reservation. Click on New Res.
Make a New Reservation
Make the reservation for 1 night only, on the Client Type that the package is to be booked on. Client Types with Independent functions work best for this, so Leisure is the one being used in this example.
Choose the desired Rate Plan for the base of the package. It is possible to use one rate plan for all packages, or a specific Rate Plan can be created for each package.
Adding Guest Services
In Method 1, we chose the Style first, added the TCode and Description, then added the Guest Services. With Packages-on-the-Fly, the Guest Services are added first, then the Style of package is selected. As in Method 1, select the Guest Services from the list on the right, and move them on to the reservation using the black arrow.
Select Package Posting Style
Once the Guest Services are attached to the Reservation, select the Style from the drop down menu, and assign the package a TCode and Description. In this example, we are building the Activity Package. In the future, when making reservations, the contents of this package can vary to include all, or only some of the Services listed. Alternately, other Guest Services not listed below can also be added, creating an entirely unique package for a specific guest.
Restart the PMS
Check the Confirmation
Booking a Package-on-the-Fly
To book a Package-on-the-Fly reservation, follow normal booking procedures, however, this time on the Services tab:
- Add the requested Guest Services FIRST
- Select the Style from the drop down menu
- Select the TCode from the list
In the below example, some of the original Guest Services have been swapped out for others. Instead of renting Scooters, the guest decided to Golf. They chose to Golf on the first day, take Horseback Rides on the second day, and rent Kayaks on the third day. This package has been completely customized to suit what activities the guest wanted to take advantage of during their stay, and each one has been adjusted to bill only on the days they want to take part in that activity. Additionally, there is a Resort Fee attached to the reservation, set to bill once per day.
A few things to note about Dynamic Packages
- When setting up guest services make sure to pay attention to how the guest services charge. Will the charge be per person or per room, will the charge be daily or per stay. All these factors will have an effect on how the Guest Services charge in the package.
- The difference between the “Style” of a package. A package style will show the cost of the package as one lump sum charge on the first night of the Guest Folio while an inclusion style will show the cost of the package broken down night by night on the guest folio.