Support CentreAdvanced ModulesGroups GroupsHow to fix Guest charges that went to a House Account but should have posted to Individual?

How to fix Guest charges that went to a House Account but should have posted to Individual?

  1. Go to the House Account and reverse the charge(s) that were accidentally transferred
  2. Re-post the charge(s) manually on the Guest Folio
  3. Charge the guest using Post Payment