How to adjust a Transferred Charge on the City Ledger
The following article explains how to adjust a charge that was transferred to the City Ledger from a guest folio. This can be useful in scenarios where a Room Rate was posted for the wrong amount, and needs to be reduced. This article uses the example of adjusting a Room Rate, however the procedure can be applied to any transferred charge.
Locate the desired Invoice
Open Operations > City Ledger and locate the invoice needing adjustment. For more information on searching for an invoice, please consult the article How to Search for an Invoice in the City Ledger manual. In the below example, the invoice has been located using the Open Invoices tab.
With the desired invoice highlighted in the list, double click on the invoice, or click the View Details button to open the Details for Invoice screen.