The following article outlines how to use RoomKeyPMS Payments to process credit card payments for in-house and checked out guest reservations, as well as city ledger and sundry sales payments.
Supported payment types: Credit Card Transactions only (Visa, MasterCard, American Express, Discover, Diners and JCB. No Debit or Gift Card currently)
Click below to view step-by-step instructions
- Select Reservation and click on the “Post Payment” button
- Unclick “Use terminal” if you want to use the same credit card. If you want to take payment from a new credit card, keep the “Use Terminal” box checked
- TranSafe Interface window will pop up
- Enter the CVV code (not mandatory) and/or select Post
- Physically insert the guest credit card into the credit card terminal and follow the credit card terminal’s instructions
- Once the payment has gone through you will get an approved message with the following transaction information:
- Auth Code: Authorization code
- Transaction ID: TTID (on Transafe side) – best way to find the transaction on the merchant
- Reference number: Same as Transaction ID
- Card Type: Will show the credit card type
- A receipt will be printed
- Select Invoice and click on “Pay Invoice”
- Select credit card type from the “Transaction code” drop-down menu and enter “Payment Amount” – unclick “Use Terminal” if the credit card is not present
- TranSafe Interface window will pop up
- Enter the CVV code (not mandatory) and/or select Post
- Physically insert the guest credit card into the credit card terminal and follow the credit card terminal’s instructions – only if card is present, otherwise select “No” when the pop up appears
- Once the payment has gone through you will get an approved message including the following transaction information:
- Auth Code: Authorization code
- Transaction ID: TTID (on Transafe side) – best way to find the transaction on the merchant
- Reference number: Same as Transaction ID
- Card Type: Will show the credit card type
- A receipt will be printed
- Go to Operations – Sundries Sales
- Click on “Sale” and select the “item” from the drop-down menu and add the price
- Select credit card type on the “PmtCode” drop-down menu
- TranSafe Interface window will pop up
- Enter the CVV code (not mandatory) and/or select Post
- Physically insert the guest credit card into the credit card terminal and follow the credit card terminal’s instructions – only if card is present, otherwise select “No” when the pop up appears
- Once the payment has gone through you will get an approved message, including the following transaction information:
- Auth Code: Authorization code
- Transaction ID: TTID (on Transafe side) – best way to find the transaction on the merchant
- Reference number: Same as Transaction ID
- Card Type: Will show the credit card type
- A receipt will be printed
- Both the transaction and the payment will appear on the “Transaction Register Balance” under ResID with a “T” and the transaction number from the Sundries Sale
