Important Notifications

Office Closed - Friday, July 1st, 2022 - Canada Day

Friday, July 1st, 2022, is Canada Day. In observation of this Canadian holiday, our office will be closed all day.

If you have an emergency that is impeding the operation of your hotel, please contact our after-hours emergency support line at 1-800-234-5695, option 3. Please leave a voicemail to have your issue addressed as emails are NOT monitored after hours.

If the matter is a non-emergency, our support team will reach out to you first thing on Monday, July 4th when the office reopens for regular support hours 6 am - 5 pm PST, Monday through Friday.

For all live updates please refer to the  Fullsteam Status Page for RoomKeyPMS Payments Powered by Fullsteam.

For system performance, service interruptions, or technical issues, please visit the RoomKeyPMS System Status Page.

Webinars

RoomKeyPMS Webinars are hosted on the 3rd Wednesday of each month starting in 2022. Click Here to view webinar recordings.

Upcoming Webinars:

Mobile Check-In/Out | TBD

Learn more about our additional RoomKeyPMS products: