Support Centre

How to Delete (Purge) a Guest Profile

Updated on

In the Guest Profile module

  1. Select the applicable guest profile
  2. Select the Purge button
  3. Type PURGE into the field provided in the Purging of a Guest Profile cannot be undone pop up window
  4. Select the OK button

Click below for more information:

How to Identify a Purged Guest Profile

Once a guest profile has been purged, guest information in RoomKeyPMS is replaced with the word "Removed". City, State/Province and Country information will remain, as well as Guest Summary and the booking line items in the Stays tab.

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