How to Close a Rate

Updated Jun 09, 2020

In this article we will learn how to Close out a Rate Plan in the Rate Wizard.  We learn how to select dates for closure as well as Channels you would like to close out for specific rates.

There isn't one setting which closes the whole property or all rates. You would either need to close each active rate as shown below, or set each individual room to out of order by adding maintenance blocks. Please see the help guide on Room Maintenance for further information on this option. 

System Configuration -> Rate Wizard. Select the rate where you wish to Close (ensure it is highlighted in blue) and select the Next button in the bottom right hand corner of the screen

In the General Tab, the first step, if there are any Room Types that you do NOT wish to be affected by this change, then you must uncheck the Lock the Grid box located to the right of your screen and then uncheck the boxes next to any Room Types that you do not wish to be affected by the change you are about to make. If all Room Types are to be affected, skip this step.

Next, select the date(s) where you wish to Close and then check the box next to "Close".

Uncheck any Rate Types (ie: Direct Hotel/CRS/GDS/Hotel Website) that you do not want this restriction to affect and then select SAVE to save changes.

A box will appear confirming that you are making a change to the "Close" area, select OK to continue.

If this rate is a MASTER RATE (ie: it has other rates tiered off of it) a message will appear to notify you that all rates tiered off this rate will update as well. Select YES to continue.

Next, proceed to the Rate Calendar tab to verify the change occurred. Use the Room Type & Rate Type drop down menu to locate an applicable Room Type & Rate Type that was affected by the change (in this case Hotel Website) Look at the calendar below and the date(s) with the Closure will appear in a yellow box.

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