Support Centre

Everything you need to learn to begin using RoomKeyPMS

Watch overviews of our most popular features!

Follow these steps to download the latest version of RoomKeyPMS

Connect to a customer support screen share with your session key

Office Closure

Monday, May 19th, 2025, is Victoria Day in British Columbia, Canada. In observance of this Canadian holiday, our office will be closed all day.

Status Pages

See live updates for Fullsteam payment processing issues at status.fullsteam.com.

See live updates for RoomKeyPMS system performance, service interruptions, or technical issues at roomkeypms.statuspage.io.

Webinars

Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.

Do you have product ideas for RoomKeyPMS?

Visit our Ideas Portal to let us know!

Just the Basics

A collection of how-to manuals for managing basic hotel functions using RoomKeyPMS

Setup and manage connections with other RoomKeyPMS products.