Troubleshooting Installation

Updated Jun 10, 2020

Microsoft has both 32 Bit and 64 Bit Operating systems and because most computers support 64 Bit, Version 10 of RoomKeyPMS is a 64 Bit Program.  If you receive an error message when trying to install Version 10 => please verify your Operating System:


Go to Start Menu Search => Control Panel:

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Select System:

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Under the System Type, if you see 32-Bit Operating System, you will need to use a different installer (see below):

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Go back to the Version 10 Download Page and use download password: roomkeypms32@________________ insert server name

Previous Article RoomKeyPMS Client versioning and support

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