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How to Create a Reservation using Overbooking Limits

When making a new reservation, Overbooking Limits will automatically be included in the availability. Property managers will make the decision on which clerks will be able to see when they are making a booking within the Overbooking Limits (when physical inventory has already been booked):

Room Type Overbooking Limit

In the following example, there are five 2QNL left => 1 physical room and 4 Overbooking Rooms => when a reservation is made for the last physical room, the color will change to indicate that the property is now within the OB Limits:

**The Clerk will not have to use Enable Overbook on the second reservation, the color change is just to indicate they are now in the OB Limit**

Once the physical inventory and OB Limit are used up on a Room Type, the Clerk will get the Overbooking Warning:

**Training Tip: for properties that set OB Limits, using the Enable Overbooking function should be used more sparingly**

Property Overbooking Limit

The system will take Property Limit as a priority over Room Limit => thus once the Property Availability is at 0 (or a negative) => the clerk would need to use the existing Enable Overbook feature.

**Training Tip: for properties that set OB Limits, using the Enable Overbooking function should be used more sparingly**

In the example below, the Property Availability is at zero for both the 19th and 20th => on the 19th, the 2QNL is within OB Limits and on the 19th, the KNF still has a physical room left in inventory => but because the Property Availability is at 0, the clerk cannot complete the booking without further overbooking the property: