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How to add a Second Address to a Guest Reservation

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This article outlines the steps to adding a second address to a Reservation.

Second Address Field

The PMS allows you to add a second address to a reservation using the Second Address tab below which is located under the Guest Info section.

You can use the Second Address field to enter a guest's Business Address. This way, when they are staying on business, you can print a folio using their Business Address, and when they are staying on Leisure, you can print a folio using their Home Address.

IMPORANT NOTE: This field is not meant to replace Corporate Tracking and Reporting, for this, you still need to use the Corporate Client Type and attach the Corporate Account to the Reservation.

Second Address Field

In the example below, we are adding in Mr. Smith's work address and we are going to set it as the default to be used for all correspondence and displays.

Guest Info Tab

Once the reservation is created, the Guest Info tab will display the Second Address.

Guest Info Tab

Confirmation Form

Also, for any guest related reports that you print (Confirmation, Reg Card, Guest Folio) you will see the Guest Name followed by a / and then the Secondary Name:

Confirmation Form

Registration Card

Registration Card

Guest Folio

Guest Folio
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