Support Centre
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Important Notice
Monday, August 3rd is BC Day in British Columbia. In observation of this holiday, our office will be closed all day.
If you have an emergency situation that is impeding the operation of your hotel, please contact our after-hours emergency support line at 1-800-234-5695, option 3. Please leave a voicemail to have your issue addressed as emails are not monitored during after hours support.
If the matter is a non-emergency, our support team will reach out to you first thing on Tuesday, August 4th when the office reopens for regular support hours 6am – 5pm PST, Monday through Friday.
Please also be advised that on Tuesdays, August 4 and August 11, 2020 we will be performing server security updates from 9pm Pacific Standard Time to 10pm Pacific Standard Time.
During the updates, clients may experience brief interruptions in service. We sincerely apologize for the inconvenience in advance.
Thank you very much for your patience.
Support Line: 1-800-234-5695
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