Support Centre
Topics
-
Reservation Reports
13
- Wait List Report
- Tape Chart Report
- eRes Reservations Report
- Travel Agent Reservations Report
- Corporate Reservations Report
- Reservations by Check-in Date
- Reservations by Client Type
- Reservation by Source of Business
- Abandonment Reasons Report
- Rate Restriction Override Report
- Cancellation and Early Check out by Reason
- Print Guest Notes Report
- Promo Code Based Report
- Occupancy Reports 7
-
Audit Reports
14
- Room Audit Report
- Checked out by City Account
- Room Availability Scan
- Daily Balances for In House Guests Report
- Daily Balances for City Accounts Report
- Revenue by Room Charge Code Report
- RateOverride/Variance Report
- OA Reconciliation Report
- No Show Report
- Cancellations Report
- Corporate Reservations Report
- Unbalanced Folios Report
- Policy Exceptions Reports
- Phone Call Log Reports
-
Statistics Reports
19
- Property Status Report
- Revenue by Room Type Report
- Room Occupancy and Revenue Report
- Occupancy and Revenue Actual - Transient Vs. Group Report
- Daily Operating Report
- Corporate Volume Report
- Corporate Statistics Report
- Travel Agent Statistics
- Segmentation Report Detail (for Client Types)
- Segmentation Report Summary
- Market Feeder Report
- Checked out by Client Type
- Checked out by Source of Business
- Room Nights and ADR by Client Type
- Room Nights and ADR by Client Type (Date Range)
- Room Nights and ADR by Client Type Grouping
- Room Nights and ADR by Source of Business
- Room Nights and ADR by Source of Business (including Previous Year To Date)
- Room Nights & Occupancy by Room Type
- Financial Reports 4
- Cashier Reports 5
- Forecast Reports 2
-
Report Wizard
10
- Creating a Report using the Report Wizard
- Report Example 1: In House Guest License Plate Report
- Report Example 2: Reservations By Clerk
- Report Example 3: Room Nights & Revenue by Room Type
- Report Example 4: Transaction Code Usage
- Report Example 5: Unassigned Rooms Report
- Report Example 6: VIP Arrival Report
- Report Example 7: Reversals & Adjustments on Charges Report
- Report Example 8: Custom Fields Report
- Report Wizard Permissions
- Rate Reports 1
- New Report Viewer in Version 9.0 + 1
Other Resources
Standard Modules
- Getting Started
- System Configuration
- Rates
- Reservations
- Front Office
- Night Audit
- Housekeeping
- Reports
- Training Videos
Advanced Modules
- Corporate Profiles
- Groups
- City Ledger
- Maintenance
- Operations
- eRes Mobile Booking Engine
- WholeSalers
- Owner's Accounting
- API & Supported Interfaces
- Guest Privacy Services
- Lock-Off Rooms
Additional Products
- Rate Shopper Report
- RoomKeyPMS Payments
Need additional assistance?
- Download RoomKeyPMS
- After Hours Emergency Support Protocol
- Troubleshooting
- Implementations
- Release Notes