Use the following article links to learn about common Night Auditor tasks and functions in RoomKeyPMS
Login
Use the following articles to learn more about managing a RoomKeyPMS Login:
Recommended Learning
The Night Auditor is an advanced, front of house role that builds upon the skills of a Reservation Agent and Front Desk Agent. Because of this, you should complete the following getting started guides before proceeding:
Night Audit
Use the following articles to learn more about night auditor functions and reporting in RoomKeyPMS:
Managing Guests
- Check for Departures Before Midnight
- Arrivals/No Shows Up Until Rollover Period
- Walk-Ins Up Until Rollover Period
- Arrival/No Shows After Rollover Period
- Walk-Ins After Rollover Period
Reporting Tasks
- Credit Card Reconciliation
- Clerk Audits / Cashier Reports
- Unbalanced Folios - *Mandatory Task*
- Essential Accounting Balancing - *Mandatory Task*
- Addressing No Show Reservations - *Mandatory Task*
- Verify Calendar - Refreshing the Inventory Calendar
Additional Reporting Tasks
Accessing RoomKeyPMS requires an internet connection. If your internet goes down, you can use the Smart File Backup button from the Login Page to access emergency reporting