Use the following article links to learn about common Reservation Agent tasks and functions in RoomKeyPMS
Login
Use the following articles to learn more about managing a RoomKeyPMS Login:
Create & Manage Reservations
Use the following articles to learn more about reservation management functions in RoomKeyPMS:
Create
- How to Create a Reservation for an Individual Guest
- How to Create a Reservation for a Corporate Guest
- How to Create a Reservation for a Group Guest
- How to View a Room Type & Rate Description during the Reservation Process
- How to Assign a Room Number during the Reservation Process
- How to Email a Reservation Confirmation or Cancellation Confirmation
Manage
- How to Search for a Guest Reservation
- How to Copy a Reservation
- How to Modify a Reservation
- How to Cancel a Reservation
- How to Post a Deposit
Additional Reservation Management Functions
- How to Create a Reservation for a Wholesaler Guest
- How to Create a Reservation using Overbooking Limits
- Wait List Reservations
- How to Override a Rate
- How to Overbook a Room Type
- How to Reinstate a Reservation
- How to add a Second Address to a Guest Reservation
- How to Book a Reservation with Multiple Rates
- How to use the Tape Chart in your PMS
Managing Reports
Use the following articles to learn more about common Reservation reports in RoomKeyPMS:
Accessing RoomKeyPMS requires an internet connection. If your internet goes down, you can use the Smart File Backup button from the Login Page to access emergency reporting