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Guest Profile Merge & Purge Webinar

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This webinar will recap the Purge and Merge functions that are available in every RoomKeyPMS database, as well as introduce the enhanced features available in the Profile Match & Merge app.

To purchase the Profile Match & Merge app for your hotel, please contact our Inside Sales Manager, Margaux Le Merrer via email:  [email protected] 

Click below for more information:

How to Purge a Guest Profile

This video demonstrates how to use the Purge function in the Guest Profiles module which replaces guest details with the word Removed but retains reservation info for reporting purposes.

The following clerk permission is required: Operations Permission 1555, Purge Guest Personal Information

How to Merge Guest Profiles

This video demonstrates how to use the standard Merge function in the Guest Profiles module to merge two or more profiles together. 

The following clerk permission is required: Operations Permission 1522, Guest Profile Merging

How to Use Profile Match & Merge

This video demonstrates how to access and use the Profile Match & Merge app to automatically search for duplicate profiles, edit merge details, review historical merges, and more!

Profile Match & Merge is an add-on product that is purchased separately from your RoomKeyPMS database. Once purchased, the following clerk permission is required: Operations Permission 1522, Guest Profile Merging

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