How to increase an In House Guest's Credit Limit
This article explains how to increase a guest's Credit Limits while "In House".
Locate Guest on In House screen
To increase a guest’s Credit Limit, first locate the Guest on the In House Screen
Open Guest Folio Credit Limit
Enter Additional Credit
Review New Credit Limit
The Guest Folio will no reflect the total credit (Credit Limit), as well as any additional credit (Available Credit) they may have to cover other incidental charges.
In this example, the guest has a Credit Limit of $666.75 for the projected charges on their folio (Room & Tax + scheduled Guest Services), plus an additional $100 for any other incidentals they may incur. The Credit Limit reflects the sum of these as $766.75.
The Folio "Summary" View
- Balance - Reflects the sum of current charges on the Guest's Folio
- Credit Limit - Reflects the total Credit Limit (including additional credit obtained)
- Available Credit - Reflects additional Credit over and above the sum of any current and scheduled charges on a Guest's Folio. NOTE: If you are using a Credit Card Interface with the PMS, this is additional money held as an Authorization on the Guest's Credit card, and unless used during their stay, will be released upon check-out.