This is an introduction to the front office operations used in RoomKeyPMS to manage reservations from guest arrival to check-out.
Front Office Webinar
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Important Notifications
Status Pages
See live updates on RoomKeyPMS system performance, service interruptions, or technical issues on roomkeypms.statuspage.io.
For any Fullsteam payment processing issues, please see status.fullsteam.com for live updates.
Attention Regarding Sonoma 14
This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sonoma 14 at this time. Once a fix has been developed, an updated notification will appear here.
Webinars
Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.
Next Webinar: All About Rates | Wednesday, Nov. 20th
Click Here to Register for this Webinar
Training Videos & Webinar Recordings
Webinars: Getting Started 10
Webinars: Advanced Modules 16
- System Configuration Webinar
- Transaction Codes Webinar
- Guest Profiles Webinar
- Guest Profile Merge & Purge Webinar
- All About Upgrades! Webinar
- Packages, Inclusions, Guest Services & Add-Ons Webinar
- Corporate Accounts Webinar
- Group Blocks Webinar
- Wholesalers Webinar
- City Ledger Webinar
- Report Wizard: Custom Reporting
- All About Overrides Webinar
- Overbooking Limits Webinar
- Owner's Accounting (HOA) Webinar
- Workarounds Webinar
- Tips & Tricks Webinar
Webinars: Mobile Guest App 2
Webinars: Interfaces 6
Training Video Archive 11
- Rates Training Videos
- Packages Training Video
- Groups Training Video
- Corporate Module Training Video
- Reservations Training Videos
- Front Office Training Videos
- Night Audit Training Video
- City Ledger Training Video
- Maintenance & Housekeeping Training Video
- Shift4 & RoomKey - Properties that Authorize Cards on Check-In, and Charge on Check-Out
- Shift4 & RoomKey - Properties that take Advance Deposits, and Payments at Check-In