This is an introduction to the front office operations used in RoomKeyPMS to manage reservations from guest arrival to check-out.
Front Office Webinar
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Important Notifications
RoomKeyPMS Status Page
See live updates on system performance, service interruptions, or technical issues on our Status Page.
Attention Regarding Sonoma 14
This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sonoma 14 at this time. Once a fix has been developed, an updated notification will appear here.
Webinars
RoomKeyPMS Webinars are hosted on the 3rd Wednesday of each month. Click Here to view webinar recordings.
Training Videos & Webinar Recordings
Webinars: Getting Started 8
Webinars: Advanced Modules 13
- System Configuration Webinar
- Transaction Codes Webinar
- Guest Profiles Webinar
- Guest Profile Merge & Purge Webinar
- All About Upgrades! Webinar
- Packages, Inclusions, Guest Services & Add-Ons Webinar
- Corporate Accounts Webinar
- Group Blocks Webinar
- Wholesalers Webinar
- City Ledger Webinar
- All About Overrides Webinar
- Overbooking Limits Webinar
- Owner's Accounting (HOA) Webinar
Webinars: Mobile Guest App 2
Webinars: Interfaces 5
Training Video Archive 11
- Rates Training Videos
- Packages Training Video
- Groups Training Video
- Corporate Module Training Video
- Reservations Training Videos
- Front Office Training Videos
- Night Audit Training Video
- City Ledger Training Video
- Maintenance & Housekeeping Training Video
- Shift4 & RoomKey - Properties that Authorize Cards on Check-In, and Charge on Check-Out
- Shift4 & RoomKey - Properties that take Advance Deposits, and Payments at Check-In