The following videos outline how to use the Rate Wizard to build and manage your rates in RoomKey PMS.
Rates Training Videos
Updated on
Important Notifications
Holiday Support Hours (PST)
| Wed, Dec 24, 2025 | 6:00am – 12:00pm |
| Thu, Dec 25, 2025 | Closed |
| Fri, Dec 26, 2025 | Closed |
| Wed, Dec 31, 2025 | 6:00am – 12:00pm |
| Thu, Jan 1, 2026 | Closed |
Status Pages
See live updates for RoomKeyPMS system performance or service interruptions at roomkeypms.statuspage.io.
See live updates for Fullsteam payment processing issues at status.fullsteam.com.
Webinars
Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.
Next Webinar: Outage Procedures | Wednesday Dec. 17th
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Training Videos & Webinar Recordings
Webinars: Getting Started 9
Webinars: Managing Rates 4
Webinars: Advanced Modules 22
- Managing Change: Ownership, Inventory, Accounting
- System Configuration Webinar
- Transaction Codes Webinar
- Guest Profiles Webinar
- Guest Profile Merge & Purge Webinar
- Sundry Sales
- All About Upgrades! Webinar
- Packages, Inclusions, Guest Services & Add-Ons Webinar
- Corporate Accounts Webinar
- Group Management Webinar
- Wholesalers Webinar
- City Ledger Webinar
- End of Year Reporting Webinar
- Report Wizard: Custom Reporting
- All About Overrides Webinar
- Overbooking Limits Webinar
- Owner's Accounting (HOA) Webinar
- Workarounds Webinar
- Tips & Tricks Webinar
- Custom Guest Documents Webinar
- Routing Charges Webinar
- House Accounts
Webinars: Mobile Guest App 2
Webinars: Interfaces 8
Training Video Archive 11
- Rates Training Videos
- Packages Training Video
- Groups Training Video
- Corporate Module Training Video
- Reservations Training Videos
- Front Office Training Videos
- Night Audit Training Video
- City Ledger Training Video
- Maintenance & Housekeeping Training Video
- Shift4 & RoomKey - Properties that Authorize Cards on Check-In, and Charge on Check-Out
- Shift4 & RoomKey - Properties that take Advance Deposits, and Payments at Check-In