Support Centre

Managing Change: Ownership, Inventory, Accounting

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This webinar provides an overview of the changes that RoomKeyPMS Trainers and Support Team can help you with when you make changes to your database ownership, inventory or accounting.

Table of Contents

Overview

If you are a Hotel Owner selling your property and want to give access to a new Owner, or, if you are a new Owner with authorization to access an existing RoomKeyPMS database, please contact our Inside Sales Team: [email protected] 

We will coordinate with our Trainers and Support Team to help you manage ownership changes and and provide one-on-one training.

Expand or collapse content 🎦 Ownership Changes
Expand or collapse content 🎦 Interfaces and Example Checklist

Access and Security

RoomKeyPMS can be downloaded from our support website (click here to access our download page) and every user must have a Clerk ID with login name and password. 

If your property uses individual Windows Logins and/or a Windows Domain, the process of downloading and setting up your RoomKeyPMS database may require coordination with your Windows Administrator, Domain Controller access and/or IT Staff. 

The following videos provide an overview of managing access and security:

Expand or collapse content 🎦 How to Download RoomKeyPMS
Expand or collapse content 🎦 How to Create a Clerk ID
Expand or collapse content 🎦 How to Deactivate a Clerk ID
Expand or collapse content 🎦 Windows Domain
Expand or collapse content 🎦 Windows Logins
Expand or collapse content 🎦 Using a Domain and Windows Logins

Interfaces and Payment Processing

The following videos provide an overview of the interfaces and payment processing that can connect to RoomKeyPMS, and the key information needed to manage changes to these connections. 

Expand or collapse content 🎦 RoomKeyPMS Integrations
Expand or collapse content 🎦 3rd-Party Interfaces

Room Types and Inventory

The following videos provide an overview of the changes to room types and room numbers (including inventory) in RoomKeyPMS. 

Expand or collapse content 🎦 How to Add a New Room Type
Expand or collapse content 🎦 How to Deactivate a Room Type
Expand or collapse content 🎦 How to Add and Change Room Numbers

Transaction Codes and Accounts

The following videos demonstrate how to make changes to the codes and accounts which affect the financial reports and accounting exports in the database.

Expand or collapse content 🎦 How to Change Transaction Codes
Expand or collapse content 🎦 How to Change Tax Codes
Expand or collapse content 🎦 How to Change GL Accounts
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