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Owner's Accounting (HOA) Webinar

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An HOA Hotel (aka Timeshare/Vacation Rental/Condo) is comprised of guestrooms (Units) that are privately owned, but managed day-to-day by the regular Hotel operations (maintenance, housekeeping, etc.). 

This 2-Day Webinar Series introduces our RoomKeyPMS Owner's Accounting (HOA) portal and Owner's portal for the purpose of calculating monthly statements, managing owners and units, revenue pooling, and more!

HOA Setup

The following video introduces the customizable settings in the HOA and Owners portals.

HOA Monthly Procedures

Click below for more information:

Expand or collapse content What is an HOA Hotel?
Expand or collapse content How to Access the HOA Portal
Expand or collapse content How to Setup Taxes
Expand or collapse content How to Setup Transaction Codes
Expand or collapse content How to Configure Property & Statement Settings
Expand or collapse content How to Add Owners
Expand or collapse content How to Attach an Owner to a Unit
Expand or collapse content How to Remove a Unit
Expand or collapse content Owner's Portal Access
Expand or collapse content How to Import Room Revenue
Expand or collapse content How to Manage Imported Revenue
Expand or collapse content How to Pool Revenue
Expand or collapse content How to Post Expenses and Payments
Expand or collapse content How to Calculate Credit Card and Travel Agent Commissions
Expand or collapse content How to Calculate Owner Statements
Expand or collapse content How to Enable Owner Viewing
Expand or collapse content How to Sell a Unit to a New Owner

FAQ

Click below for more information:

Expand or collapse content How do I get Owner's Accounting (HOA) for my property?

Contact our Inside Sales Manager: Margaux Le Merrer [email protected]


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Important Notifications

Our office will be closed for Canadian Thanksgiving on Mon, Oct 12, 2025.

Emergency support is available at
1-800-234-5695, option 3.

 

Status Pages

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See live updates for RoomKeyPMS system performance, service interruptions, or technical issues at roomkeypms.statuspage.io.

 

Webinars 

Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.

 

Do you have product ideas for RoomKeyPMS?

Visit our Ideas Portal to let us know!

 

Training Videos & Webinar Recordings

Webinars: Getting Started 8
Webinars: Managing Rates 3
Webinars: Advanced Modules 21
Webinars: Mobile Guest App 2
Webinars: Interfaces 8
Training Video Archive 11
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