Support Centre

All About Overrides Webinar

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This webinar reviews the features in RoomKeyPMS that allow you to override policies, rates and restrictions, including:

  • Deposit and Cancellation Policy Overrides
  • Rate Overrides
  • Rate Restriction Overrides
  • Group Rate Overrides
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Important Notifications

Status Pages

See live updates on RoomKeyPMS system performance, service interruptions, or technical issues on roomkeypms.statuspage.io.

For any Fullsteam payment processing issues, please see status.fullsteam.com for live updates.

 

Attention Regarding Sonoma 14

This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sonoma 14 at this time. Once a fix has been developed, an updated notification will appear here.

 

Webinars 

Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.

Next Webinar: All About Rates | Wednesday, Nov. 20th

Click Here to Register for this Webinar

 

Training Videos & Webinar Recordings

Webinars: Getting Started 10
Webinars: Advanced Modules 16
Webinars: Mobile Guest App 2
Webinars: Interfaces 6
Training Video Archive 11
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