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3rd-Party Rate Mapping Webinar

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Click below for more information:

GDS Distribution Channel & Connectivity Partners
Rate Mapping with Support
Rate Mapping using GDS Linking
Rate Mapping using Integration Mapping

Mapping Packages

You have three options for how to map packages depending on the type of interface (3rd-Party/Connectivity Partner) you have and how you want to manage the package rate. 

Click below for more information:

OPTION 1: Manage the Package Rate via RoomKeyPMS

The following option can be used with:

  • iHotelier/TravelClick Basic
  • SynXis Basic
  • Windsurfer
  • Pegasus/TravelTripper
  • Siteminder
OPTION 2: Manage the Package Rate via 3rd-Party

The following option can be used with:

  • iHotelier/TravelClick Basic
  • SynXis Basic
  • Windsurfer
  • Pegasus/TravelTripper
  • Siteminder
OPTION 3: Advanced/Enhanced Interface using Integration Mapping

The following option is used with:

  • iHotelier/TravelClick Advanced
  • SynXis Enhanced

Mapping Groups

The following interfaces can connect with Groups created in RoomKeyPMS:

  • iHotelier/TravelClick Advanced
  • SynXis Enhanced

Click below for more information:

How to Map Groups
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Important Notifications

2024/2025 Holiday Office Hours
 

  • Tue, Dec 24, 2024
    6 AM to 12 PM PST
     
  • Wed, Dec 25, 2024
    Closed (Christmas Day)
     
  • Thu, Dec 26, 2024
    Closed (Boxing Day)
     
  • Fri, Dec 27, 2024
    6 AM to 5 PM PST
     
  • Tue, Dec 31, 2024
    6 AM to 12 PM PST
     
  • Wed, Jan 1, 2025
    Closed (New Years Day)

In case of a hotel operation technical emergency, please reach out to our after-house emergency support line at 1-800-234-5695, option 3. Kindly leave a voicemail, as emails are not monitored outside of regular hours.

For non-emergencies, our support team will promptly attend to your matter on the next business day when the office reopens. Regular support hours, from 6 AM to 5 PM PST, Monday through Friday will resume on Thursday, January 2, 2025.

Wishing you joyous holidays from the entire RoomKeyPMS team!

 

Status Pages

See live updates on RoomKeyPMS system performance, service interruptions, or technical issues on roomkeypms.statuspage.io.

For any Fullsteam payment processing issues, please see status.fullsteam.com for live updates.

 

Attention Regarding Sequoia 15

This MAC iOS update may affect reports in RoomKeyPMS. We recommend you do not update to Sequoia 15 at this time. Once a fix has been developed, an updated notification will appear here.

 

Webinars 

Hosted on the 3rd Wednesday of each month, our webinars showcase RoomKeyPMS features and highlight Best Practice Recommendations.

Up Next: Custom Guest Documents | Wednesday, December 18th

Click Here to Register!

Training Videos & Webinar Recordings

Webinars: Getting Started 8
Webinars: Managing Rates 3
Webinars: Advanced Modules 17
Webinars: Mobile Guest App 2
Webinars: Interfaces 6
Training Video Archive 11
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