Support Centre

System Configuration Webinar

Updated on

This is an introduction to the Property and Policy modules in RoomKeyPMS.

Click below for more information:

How to Access the Property Module

Required Settings

Click below for more information:

General Settings
Preferences
Property Permissions
Registry Settings
Rollover Settings

Interface Settings

The following settings are required if you are using a credit card interface and/or keycard interface.

Click below for more information:

OLP Settings for Credit Card Interfaces
KeyCard Settings

Optional Settings

Click below for more information:

eRes Analytics
Source of Business
Min Stay Settings
Currency Rates

Room Management

The following videos describe how to create and manage room types, room numbers and room sections.

Click below for more information:

How to Create a Room Type
How to Add Room NumbersĀ 
How to Create & Manage Room Sections

Reasons

The following videos demonstrate how to manage reasons and access reports for the following reason categories:

  • Cancel / Checkout Reasons 
  • Denials and Regrets
  • Rate Override Reasons

Click below for more information:

How to Manage Cancel / Checkout Reasons
How to Manage Denial and Regret Reasons
How to Manage Rate Override Reasons

Guest Document Notes

The following video shows how to add notes to the following guest-facing documents:

  • Confirmation Letter
  • Registration Card (RegCard)
  • Guest Folio

Click below for more information:

How to Add Guest Document Notes

Policy Settings

The following video demonstrates how to access the Policy module and manage the following settings:

  • Guarantee Policy
  • Deposit Policy
  • Cancellation Policy 
  • Modification Policy (eRes only)
  • Policy Notes

Click below for more information:

How to Manage Policy Settings
Previous Article All About Rates Webinar
Next Article Transaction Codes Webinar
Have a question for us? Submit a Support Case