The following article outlines how to use RoomKeyPAYMENTS Powered By Fullsteam to process credit card payments for in-house and checked out guest reservations, as well as city ledger and sundry sales payments.
Supported payment types: Credit Card Transactions only (Visa, MasterCard, American Express)
Click below for more information:
In the In-House or Reservations view screen, locate the guest reservation and complete the following:
- Select the Post Payment button
- In the Payments window, enter the amount to be processed in the Amount field
- Select the OK/Exit button
- In the Fullsteam processing window, select the Post button
Once the payment has been processed, a Fullsteam window will appear with an Approved message including the following:
- Auth Code: Authorization Code
- Transaction ID: TTID used to locate this transaction record in MerchantTrack
- Reference #: same as the Transaction ID
- Card Type: confirmation of the type of credit card used in this payment processing
In the City Ledger Module, double-click the name of the account or select the Account Details button to access the City Ledger Account Master popup window and complete the following:
- In the Invoices tab, select the applicable invoice
- Select the Pay Invoice button
- In the City Ledger Payment popup window, enter the credit card payment details using the following fields:
- Transaction Code, Card #, Expiry Date, and Name on Card
- Payment Amount: use this field to enter the amount to be processed on the credit card
- Select the Ok button
- In the Fullsteam popup window, select the Post button to process the credit card
Once the payment has gone through you will get an approved message including the following transaction information:
- Auth Code: Authorization code
- Transaction ID: TTID – best way to find the transaction in the MerchantTrack portal
- Card Type: Will show the credit card type
In the Sundry Sales module (Operations > Sundry Sales), create a new Sale with items listed in the Charges section and then complete the following:
- Enter the credit card payment details using the following fields:
- Payment Code, Number, Expiry date, and Card holder
- Select the Post Payment button
- In the Fullsteam popup window, select the Post button to process the credit card
Once the payment has gone through you will get an approved message including the following transaction information:
- Auth Code: Authorization code
- Transaction ID: TTID - best way to find the transaction in the MerchantTrack portal
- Card Type: Will show the credit card type
