For guests that would like to use the Modify/Cancel Reservation function on the eRes Booking Engine, there is a "Forgot Password" feature.
The guest would enter in the email they used when the reservation was created and then click "Forgot Password":
A message will appear to let the guest know that the email was sent:
![](https://media.screensteps.com/image_assets/assets/003/018/741/original/48f1cbec-87a8-45cf-9625-d1194f3810da.png)
The email message will contain the following:
![](https://media.screensteps.com/image_assets/assets/003/018/743/original/d7de8d30-2092-414a-a7f4-526ac18f1539.png)