When a guest profile is created in RoomKeyPMS, the following information can be collected and stored within the Guest Profile:
- Main Guest Information
- Extra Information
- Guest Stay Information
- Credit Card Information
Click below for more information:
In the Guest Profile module:
- Select the applicable guest profile
- In the Main Guest Info tab, select the Main Address tab to view the following:
- Required fields: First Name, Last Name, Telephone #
- Optional fields: Title, Address, Zip/Postal Code, City, Country, State/Province, Mobile #, Other Telephone #, Email
- In the Main Guest Info tab, select the 2nd Address tab to view the following:
- Optional fields: Name, Address, Zip/Postal Code, City, Country, State/Province, Telephone #, Mobile #, Other Telephone #, Email
- Also, in the Main Guest Info tab:
- Is this Guest a VIP? checkbox
- General Email (Confirmations, Folios etc...) checkbox
- Email Marketing Campaigns checkbox
- The View Guest Notes button
- Do Not Rent checkbox and the corresponding Why? button
In the Guest Profile module:
- Select the applicable guest profile
- Select the Stays tab to view the following:
- Past and Future stay information including ResID, Room Type and #, Arrival/Departure, Occupancy and Average Rate
- When a booking line item is selected, the following information is viewable below:
- Property Name, Reservation Date, Client Type, Source of Business, Rate Name, Total Room Revenue
- The Print Folio button