Support Centre

How to Create a Guest Profile

Updated on

In the Guest Profile Module:

  1. Select the New Guest button
  2. Complete the following required fields:
    • First Name
    • Last Name 
    • Telephone #
  3. Select the Save button

Additional Field Information:

In the Main Guest Info tab

  • Title: this is an optional field
  • First Name and Last Name: these required fields may be between 2 - 25 characters long
  • Address: this is an optional field
  • Zip / Postal Code: when you enter a USA zip code or CAD postal code into this field, the City, Country, and State/Province information will automatically populate
  • City: this is an optional field
  • Country: this is an optional field
  • State / Province: this is an optional field
  • Telephone #: this is a required field that may be between 2 -25 characters long
  • Mobile #: this is an optional field
  • Other Telephone #: this is an optional field
  • Email: this is an optional field, but will be required for guests who book via eRes Booking Engine, for those who wish to use Mobile Check In/Out and those request a copy of their Confirmation Letter and/or Folio via email
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