The processor portal is used to view reports and processor activity for properties that use RoomKeyPMS Payments Powered By Fullsteam. For more information about functions in the processor portal, check out the following articles:
- How to Search for a Transaction in the Processor Portal
- How to View Reports in the Processor Portal
- How to Activate a New Terminal (EMV Device)
In the event that you cannot successfully process a payment in RoomKeyPMS first, you may be able to use the processor portal. Check out the following article for more information:
All computers at the property, regardless if they will be using the interface to process credit cards or not, MUST be updated to Version 11.0.0.0 or above.
How to Access the Processing Portal
- In the Reports menu, select On-line Processing, then select Processor Portal
In the RoomKeyPMS Payments processor portal, the following functions are available in the navigation panel:
- Dashboard this is the landing page and it summarizes several pieces of information, including transaction totals, daily transaction volume, recent funding, etc.
- Reporting is used to display a list of available reports; these can be exported to CSV and/or PDF for viewing
- Transaction Search is used to search for a transaction by Transaction ID, Account Holder Name, etc.
- Virtual Terminal is to be used in an instance when the user is unable to process a payment through RoomKeyPMS
- Terminals is used to add a new terminal and view a list of active terminals
- Settings is a place for reference information about the general user information
