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RoomKeyPMS Payments Powered By Fullsteam Webinar

Updated

This is an introduction to our latest and greatest credit card integration, RoomKeyPMS Payments Powered By Fullsteam. Watch this webinar to learn about integrated credit card processing in RoomKeyPMS, SMART reconciliation reports, and our new single sign-on reporting portal! 

All computers at the property, regardless if they will be using the interface to process credit cards or not, MUST be updated to Version 11.0.0.0 or above. Please note, this credit card interface is currently available for USA-based clients only.

Click below for more information:

How to Get RoomKeyPMS Payments Powered By Fullsteam

Contact our Inside Sales Representative, Marie Maisonneuve via email: [email protected].

Please note, this credit card interface is currently available for USA-based clients only.

How to Take Payments and Authorizations Using RoomKeyPMS Payments Powered By Fullsteam

This video will demonstrate the following examples of using RoomKeyPMS Payments Powered By Fullsteam:

  • How to take an advance deposit (a payment before guest arrival)
  • How to authorize a credit card at check-in for room & tax + incidentals
  • How to use an authorization to pay for guest charges at check-out

For more examples and step-by-step information, please see our RoomKeyPMS Payments Powered By Fullsteam Support Articles & Videos 

How to Use the Payment Reconciliation Report for RoomKeyPMS Payments Powered By Fullsteam

This video will demonstrate the following examples using the new Payment Reconciliation Report:

  • How to access the Payment Reconciliation Report
  • How to view transactions that have been reconciled and batched by date
  • How to use "SMART Match" to resolve non-matching transactions
  • How to resolve non-matching transactions
  • How to ignore non-matching transactions

For more examples and step-by-step information, please see our RoomKeyPMS Payments Powered By Fullsteam Payment Reconciliation Report Support Articles & Videos

How to Use the MerchantTrack Single Sign-On Reporting Portal for RoomKeyPMS Payments Powered By Fullsteam

This video will demonstrate the following examples using MerchantTrack, our new single sign-on reporting portal:

  • How to access the MerchantTrack processor portal
  • How to view the MerchantTrack Dashboard
  • How to view reports in MerchantTrack
  • How to search for a transaction in MerchantTrack

For more examples and step-by-step information, please see our RoomKeyPMS Payments Powered By Fullsteam MerchantTrack Support Articles & Videos

RoomKeyPMS Payments Permissions

This video will explain the new Clerk ID permissions that are automatically enabled when you start using RoomKeyPMS Payments Powered By Fullsteam. It will also recommend specific permissions for performing transaction search and reconciliation functions, and suggest optional permissions for advanced, management-level functions in MerchantTrack. 

For more information about Clerk ID permissions, please see the following articles: 

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