Groups remain in the Group Master for up to 30 days after the group’s departure date. After that, the group disappears from the Group Master. Cancelled & Inactive Groups will also disappear from the Group Master. All groups can still be viewed afterward by using the Group Search feature, with the exception of a cancelled group where no reservations had been made against it.
Proceed to Operations > Groups to open the Group Master List.
Next, select the View Menu then select Search
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The easiest way to search for a group is to uncheck the Exact Match box and then enter the first few letters of the group name into the Group Name field. Select the Search button below.
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The group will appear in the Group Master.
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