Go to Operations > City Ledger and locate the invoice with the charge you wish to transfer. Proceed to the appropriate tab where the charge is located (either the Transferred tab if the charge was transferred from the Guest Folio, or the Charges tab if the charge was posted to the invoice after it was created).
In this example, the charge to be transferred is located in the Charges tab of the Details for Invoice screen.
Ensure the black arrow is pointing towards the charge that you wish to transfer and select the Transfer button located at the bottom of the screen.
In this example, we wish to transfer the charge to an Existing Invoice on a different City Ledger Account, therefore we will use the drop down menu next to Transfer to Account to select the desired City Account.
Enter the search criteria for the City Ledger Account and select the Search button.
Locate the desired City Ledger Account in the list of matches (ensure that it is highlighted in blue) and press the Select button at the bottom of the screen.
The new City Ledger Account now appears next to Transfer to Account. Next, check the box next to Create New Invoice # and select OK to continue.
A box will appear with a list of all the existing invoices for the City Ledger Account. Ensure the black arrow is pointing towards the desired destination invoice, and click OK.
NOTE: If the invoice being transferred to has a $0.00 balance, check the Show Zero Balance Invoices check-box in the bottom left hand corner of the screen for the invoice to appear.
The transfer screen will now reflect the Invoice you selected, select OK to continue.
A message will appear asking you to confirm the transfer, select Yes to continue.
The transfer is now complete. The charge is now located on Invoice 1139 in the Rain City Ecotours City Ledger Account Master.