Support Centre

How to Complete an Overdue Task

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The following article reviews how to complete an overdue task in the Message Center.

Proceed to Operations > Message Center > My Tasks tab.

Overdue tasks will appear in Red.  Double click on the task to open it.

  • Check the box in the top left hand corner next to Set Task as Complete?
  • A message will appear confirming if the task is to be completed; select Yes to continue

A note can be added regarding the completion of the task. Click Ok to complete.

The task will change from Red to Green, indicating it has been completed. A comment will also be added to show who completed the task.

Click Close.

Under My Tasks, the task will now have a green check beside it to show it is completed.

NOTE: Tasks are deleted from the PMS 30 days after they are completed.

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